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  • Support & Service

    Project Design

    We have professional design team and already designed manysuccessful pellet line projects around the world. We will designoptimal projects according to clients`needs, raw material,factory, budget critically.

    Support & Service(图1)


    Test

    Free Raw Material Test,We can do free raw material test for you.You just need to send your raw material to us, and we will find the best way to make pellets with it.

    Support & Service(图2)


    Quality Control

    We have professional QC department to strictly control the quality of every single detail in the production process,including raw material purchasing, production management,every single spare parts, machine parts assembly and delivery.

    Support & Service(图3)


    Technology Upgrading & Creativity

    Our R&D department communicates regularly with the sales department and after-sales department,to collect the questions that the customer concerns most, to upgrate and creative the equipment accordingly.

    Support & Service(图4)


    Visiting Customers

    Visit customers`factory, inspect raw materials and help customers to plan optimal plant.

    Support & Service(图5)

    Rotex Master has built R&D Center. There are 30 R&D engineers, among them 12 senior engineers with more than 10 years`experience. And we have formed a-comprehensive business pattern for project-design, new-product research,machinery manufacturing, quality-inspection, installation and debugging, technical training and after-sales service.


    Our Service


    Installation

    We offer onsite installation, debugging and operation training service around the world

    Support & Service(图6)


    After-sale Service

    24*7h Email, Phone Communication or Onsite Checking, solve your problems soonest

    Support & Service(图7)


    Overseas Warehouse

    Malaysia and more overseas warehouse in construction, solve problems concerned most

    Support & Service(图8)


    Return Visiting

    Quarterly return visit clients,know production situation and help solve problems occurs

    Support & Service(图9)


    Production Service

    Help you increase profit with our technicians, only charge service fee of each ton pellets

    Support & Service(图10)

    Contact Us

    Contact: Rotex

    Phone: 86-0531-67880768

    Tel: 86-0531-67880768

    E-mail: sales@rotexmaster.cn

    Add: North Caofan Village, Caofan Town, Zhangqiu, Jinan,Shandong

     
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